Experience Hedley: A Warm Community!
The Hedley Improvement District (HID) oversees essential services for Hedley residents including Water Distribution, Fire Protection, First Response, & Street Lighting.
HID Office Hours
The Hedley Improvement District office is open three days per week on Mondays, Tuesdays, and Wednesdays from 10:00 AM to 2:00 PM.
Public Notice: Water Advisory Removal
Interior Health has removed their water advisory for Hedley, BC, which was issued due to arsenic in the drinking water, from their website. Since August of 2020, arsenic levels in the 30 HP pump have been consistently below the allowable amounts, so there is no longer a need to keep the advisory in place.
If you have any questions or concerns, you can call or email the office for more information.
Attention: The Hedley Fire Department Is Recruiting!
Join our team of Paid Per Call Firefighters. For more information or to apply, contact us. The Hedley Fire Department meets every Tuesday from 7:00 PM to 9:00 PM at the Fire Hall, located at 825 Scott Avenue. You can also reach us via email at HIDFD8506@telus.net or by phone at 250.292.8637.
Dear Community Members,
When making e-transfer payments to the HID office, please ensure that you include your property address in the payment details. This will help us accurately apply the payments to the correct property. Thank you for your cooperation!
Get Your Fire Permit!
It is important to obtain your yearly fire permit from the HID office at any time during the year. There is no cost associated with obtaining the permit, and it is valid until December of each calendar year.
Emergency Contact Information,
In the event of a water, fire, or other emergency, please let us know the best way to contact you: telephone, text, or personal delivery of notification. You can call or email the Hedley Improvement District. Rest assured that your personal information will not be shared and will only be used for emergency situations.
Request for updated contact information
To get in touch with the HID office, you can either email hid825@telus.net or give us a call at 250.292.8637 with your contact information for our records.
About Us
The HID office is conveniently situated at 825 Scott Avenue, right next to the fire hall. The operating hours are Monday – Wednesday between 10 a.m. and 2 p.m.
Here’s how the HID office handles various services:
- Fire Protection and Street Lighting Costs: These expenses are covered through property taxes. Residents contribute to fire protection and street lighting by paying their property taxes.
- Water System Operation: The operation of the water system is funded by yearly user tolls. These tolls are invoiced directly to Hedley residents by the HID office. The amount that you pay depends on your property’s class and category.
- Water Tolls Payment: All water tolls are due by April 1st each year. The HID office accepts payment in the form of cheques, cash or e-transfers.
- Parcel Tax: Additionally, there’s a parcel tax collected annually. This tax serves either to pay off debt or to boost the Capital Revenue fund. The Capital Revenue fund is exclusively used for capital projects, such as water line replacements.
Here in Hedley, we do not have a sewer system, so all properties rely on septic tanks. If you need your septic system inspected, reach out to the South Okanagan Health Unit at (250) 495.6433. For wiring inspections during renovations, contact the Regional District Okanagan-Similkameen (RDOS) Electrical Building Inspector at (250) 490.4205.
If you require your water to be turned off temporarily (for vacation or renovations), the HID can assist. Please visit us in advance to fill out a request form and pay a $50 fee for this service. Note that landowners can shut off their own water for minor repairs, but if a whole-system shutdown is necessary due to repairs, there won’t be a charge to the affected residence.
The Hedley VOLUNTEER Fire Department warmly welcomes new members! Join us on Tuesday nights from 6:30pm to 8:30/9:00pm. As a member, you’ll receive recognition for your participation, proper training, essential gear, valuable skills, and some renumeration. For more details, speak to a firefighter or contact the HID office via phone at 250.292.8637 or email at hid825@telus.net . Alternatively, simply show up on Tuesday.
To find out about public notices, especially with respects to the current water quality, you will be able to find that information on the notice board outside the HID office or the Post Office.
Discover our current trustees here on our website. Join us at our monthly board meetings, held every third Monday of the month at 10:00am at the Hedley Centre. For more details, check our the Governance page . If you can’t attend in person but want the last meeting minutes, feel free to contact our office. Alternatively, explore the website to access previous meeting records.
*For updates please see under Governance – From the Board
Please call or email the HID office if you have any questions or concerns. Thank you.