Welcome to the community of Hedley!

The Hedley Improvement District (HID) is responsible for providing Water Distribution, Fire Protection, First Response, and Street Lighting for the residents of Hedley.

Office Hours:

The office will be open Monday – Thursday each week from 10:00 am to 2:00 pm.

2024 Parcel Tax

Invoices have been sent either by Mail or Email. These are due on November 1, 2023 in the amount of $310 & can be paid in person at the HID office, by Debit, Cheque, Cash, certified Cheque, or e-transfer to hid825@telus.net. Penalties and interest will apply after November 1, 2023.

Notice to Land Owners and Residents



OPEN BURNING is now permitted.  Residents MUST get a new Fire Permit from the HID office. 


What is the best way to contact you in the event of a water, fire or other emergency:  Telephone, Text or Personal Delivery of Notification?  Please call or email the Hedley Improvement District and let us know.  Please rest assured that your personal information WILL NOT be shared and only used for emergency situations. 


We need your help to get Water, Fire and other Emergency Information out to everyone in town.  This might involve calling, texting, or going door-to-door in an area close to your home. Please contact the HID by email or by phone to volunteer for this very important role. 

Request for updated contact information

Please contact the HID via email or via phone at 250-292-8637 (between 10 a.m. and 2 p.m.) with your contact information for our records.

About Us

The HID office is located at 825 Scott Avenue right beside the fire hall. The office is open Monday-Thursday between 10 a.m. and 2 p.m.

Fire protection and street lighting costs are paid through our property taxes. Whereas the operation of the water system is financed by the yearly user tolls invoiced directly to the residence of Hedley from the HID office. The water tolls are calculated based on the class and category of your property. All water tolls are due by the 1st of April each year. The HID office can accept cheques, cash, or e-transfer for these payments. As well, a parcel tax can be collected each year for the purpose of either paying off debt or increasing the Capital Revenue fund which can only be spent on capital projects such as water line replacements etc. 

Here in Hedley we do not have a sewer system, so all properties have septic tanks. If you need your system inspected, please reach out to the South Okanagan Health Unit to help you out, they can be reached at (250) 495-6433. Or if you are doing any renovations and are in need of an inspection for wiring then reach out to the Regional District Okanagan-Similkameen (RDOS) Electrical Building Inspector at (250) 490-4205. 

If you require your water to be turned off for a period (vacation, renovations etc.) the HID can come and turn your water off for the time required. We would appreciate if you would come in, in advance to fill out a request form and pay a $50 fee for this service. *Please note that most landowners can shut off their own water for small repairs. However, if the water needs to be turned off due to repairs as a whole there will not be a charge to the residence affected. 

The Hedley VOLUNTEER Fire Department is always looking for and Welcome NEW members. Please come out Tuesday night between 6:30 pm to 8:30/9:00 pm. Everyone receives recognition for his/her participation, proper training, gear, skills, and some renumeration. For more information talk to a firefighter, contact the HID office – phone – 250-292-8637 or email – hid825@telus.net or simply show up on Tuesday.

To find out about public notices, especially with respects to the current water quality, you will be able to find that information on the notice board outside the HID office, Post Office and Hedley General Store.

A list of our current trustees is on the website. We encourage you to get to know the trustees by attending the monthly
board meetings which are held every third Monday of each month at 10:00am at the Hedley Center. Please see the Governance page for more information. If you are not able to attend but would like the minutes of the last meeting, please contact the office if you do not have access to the website otherwise, please visit the website to see previous meeting minutes.

*For updates please see under Governance – From the Board

Please call or email the HID office if you have any questions or concerns. Thank you.