Archive for the ‘Public Notices’Category

Water Quality Advisory

Water Quality Advisory

July 10, 2018

Arsenic has been detected in our water supply, at a concentration slightly above the maximum allowable concentration (MAC) as per Health Canada guidelines. There may be health risks associated with consuming the water. As a result, we are issuing a water quality advisory (WQA). This advisory will not be lifted until water samples show arsenic levels below the maximum allowable concentration for a period of time. There is no risk from showering or bathing

Although we have had occasional results over the guideline of .01 mg/l in the past, our average level has been below the guideline. At the end of May, we had a test result that was close to the guideline, .009 mg/l. As a result, Interior Health, that monitors our testing, suggested we re-sample. We did another test at the end of June. That result was slightly above the guideline, .011 mg/l.

We have discussed these test results with our Environmental Health Officer at Interior Health. They would like us to continue to do regular sampling to see if these results are part of a trend. In the meantime, we are sending out this advisory, so that residents are aware of the situation. We are including two informational links from the federal and provincial governments. We will keep you advised of further test results.

If you have any questions, please call the HID office at 250 292-8637 or me directly at 250 245-3311. The informational links listed below will be posted on the HID website and on the HID bulletin board.

Yours truly,

Richard Tarnoff

Water System Operator


07 2018

Preventing Frozen Pipes

Preventing Frozen Pipes

Before The Cold
Quick drops in temperature, poor insulation, and thermostats set too low can lead to frozen pipes.
• Insulate pipes in your home’s crawl spaces and attic. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use,   the better protected your pipes will be.
• Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
• Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

When The Mercury Drops
Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:
• A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
• Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
• Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

Before You Leave
Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. What can you do?
• Set the thermostat in your house no lower than 55°F (12°C).
• Ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
• Shut off and drain the water system.

If Your Pipes Do Freeze
First step: Don’t panic. Just because they’re frozen doesn’t mean they’ve already burst. Here’s what you can do:
• If you turn on your faucets and nothing comes out, leave the faucets turned on and call a plumber.
• Do not use electrical appliances in areas of standing water: You could be electrocuted.
• Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard. Water damage is preferable to burning down your house!
• You may be able to thaw a frozen pipe with the warm air from a hair dryer. Start by warming the pipe as close to the faucet as possible, working toward the coldest section of pipe.
• If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.


11 2011

You can RECYCLE your batteries and cell phones here!

All household batteries will be accepted at the HID office for recycling.  Drop them through the mail slot next to the front door or bring them into the office any Monday or Tuesday from 9:00 AM to 4:00 PM.

Only household batteries are accepted. No liquid filled batteries will be taken.

Recharging the planet. Recycling your batteries.


08 2011

Fire Underwriters Survey- Hedley (DPG) Status


Click here to see the letter from Fire Underwriters Survey which reinstates our Dwelling Protection Grade (DPG) for insurance purposes. Please feel free to copy this letter to your insurance agent.

Hedley I.D. Letter of Recognition


08 2011